How do you gain a competitive advantage during a pandemic? The key is to focus on education and training for your team. M. Frank Higgins & Co. includes education as part of its core values. In February, 2 sessions of INSTALL training were held in the office/warehouse in order for Higgins to earn its INSTALL Warranty Contractor credentials. This is huge and quite an honor.
At the end of February, 3 installers, brother Keaton Rose, brother Steve Damiano, and brother Jeff Voos, completed a 3 day Altro training and certification program. In March, a Jon-Don and Metzger McGuire concrete joint repair program was held to further educate brother Chris Brackett, and brothers Caleb and Dean Buden. The office warehouse floor provides a wonderful canvas. So proud of our entire Higgins Flooring team.